Refund policy

At Vinaya Edit, we stand behind every product we ship. Every product is quality-checked before it leaves our facility. If something goes wrong on our end — we will make it right.

✅ What We Cover — Fully & Immediately

Damaged or Defective Product

If your product arrives torn, damaged, or with a fault, we will send you a replacement at no cost.

Please email us at thevinayaedit@gmailcom within 48 hours of delivery with an unboxing video or clear photo of the damage.

Wrong Product Received

If you received a different product than what you ordered, we will resend the correct product immediately.

Please contact us within 48 hours of delivery with your order number and a photo of the product received.

Missing Item

If your order arrived incomplete, contact us within 48 hours of delivery and we will dispatch the missing item right away.

🔁 Cancellation, Return & Refund Policy

Due to the nature of our product category, saree and suits products are non-returnable and non-exchangeable once delivered and accepted by the customer.

Refunds are applicable only in cases where the customer refuses to accept the order at the time of delivery, and the shipment is returned back to us.

For prepaid orders, once the shipment is returned to us, the refund will be processed to the original payment method/source account used at the time of purchase.

Please note: For partially paid COD orders, the partial payment amount of ₹200 is non-refundable.

No refund, return, or exchange will be applicable once the product has been delivered and accepted by the customer.

❌ What We Don’t Cover

Returns, exchanges, or claims raised after 7 days of delivery.
Dislike of product is personal and subjective. We encourage customers to explore our sproducts and read descriptions before purchasing.
Damage claims without an unboxing video or clear photo as proof.
Products purchased from third-party platforms such as Amazon, Flipkart, or Myntra. For such orders, please contact the respective platform directly.